News

iPhone 6 users file lawsuit with Apple over “Touch Disease”

By  | 

With good news, comes bad news, right? Although the upcoming launch of the new iPhone 7 is approaching quickly, iPhone 6 users are less than impressed with Apple right now.

Many iPhone 6’s are succumbing to a “Touch Disease” which is used to describe a bug that is plaguing the iPhone 6 and the iPhone 6 Plus.

A company that fixes issues like these stated last week that the disease is only affecting the iPhone 6 models, due to special chips that connect with the devices main board. Over time, the chips begin to crack which causes a lost connection between the display and the connection board. The ending result is a phone that is practically unusable.

A lawsuit has been filed against Apple from several iPhone 6 users, stating that Apple has a known defect in their devices and are unwilling to address or fix the issue. It doesn’t help that Apple has remained completely silent over the issue and isn’t willing to work on the defective phones.

Many people who are visiting the Genius Bar at Apple stores are being told that others have the same issue, and there is nothing they can do about it. Understandably, Apple users are very upset that their only option is to buy a new phone.

Many people are outraged at Apple’s lack of responding to this issue. People feel that they pay a pretty penny for an iPhone, only for it to stop working a couple months later. Since the problem is persisting in so many users, the lawsuit is stating that there should be a recall, or lifetime warranty associated with these issues.

If you are users to the fairly new iPhone 6, and you begin to see a gray, flickering bar at the top of your screen, your phone has fallen victim to the “touch disease.” You better hope you’re eligible for an upgrade, because Apple won’t be helping your 6 out any time soon. Good news is, the iPhone 7 is coming out soon.

1 Comment

  1. Randy

    September 1, 2016 at 10:24 am

    I had the same experience for my 6 plus. Was told they are seeing it a lot but can’t do anything except replace the phone for like $330. Really? I had to send my phone out to a 3rd party to have the chip and digitizer replaced. The phone was out of warranty and it cost $170 but at least thats cheaper than what apple quoted. Id still like to be apart of the lawsuit. I have been working on apple products forever as an Apple certified technician and believe me when I say this, when Steve died, the quality took a nose dive. He was no saint but he made sure things would work before he put them out. If something came up later, they made good with service extensions. Not so much anymore. Rarely hear about CS codes these days.

Leave a Reply

Your email address will not be published. Required fields are marked *

Social Media Auto Publish Powered By : XYZScripts.com